technical difficulties

Cyber security incident update: our logistics are fully operational, orders are being delivered. For further information, please contact your Area Sales Manager.

Throughout our more than 90-year history, Henry Schein has been committed to serving your needs as a valued partner. We regret to inform you that on Saturday, October 14, we determined that a portion of our manufacturing and distribution businesses experienced a cybersecurity incident. Henry Schein promptly took precautionary action, including taking certain systems offline and other steps intended to contain the situation.  

We have engaged outside cybersecurity and forensic information technology experts to help investigate any data impact and respond to this situation. Henry Schein also has notified relevant law enforcement authorities. 

The precautionary action to take down certain systems has led to temporary disruption of some of Henry Schein’s business operations, and we are working to resolve the issue as soon as possible so that we can continue to provide the service you have come to expect.

If you have an urgent question, please call your Field Sales Consultant.

We sincerely apologize for the inconvenience this incident may have on your business. We will provide updates when additional information becomes available and, as always, we thank you for your support.